1. Digital products only
GeniusGuru sells only digital products: online video courses (Pro plans) and downloadable website scripts and tools. We do not ship any physical goods, and nothing is sent by post or courier.
2. How we deliver
- Pro plans (courses): after payment is confirmed, your plan is activated on your GeniusGuru account. Log in and open My Dashboard to watch the lessons online.
- Marketplace products: after payment is confirmed, the Download button for the product turns on in your account's marketplace section. Setup instructions are shared with the product.
- We also send a confirmation by email or WhatsApp to the details on your account.
3. Delivery time
- Online payment through our payment gateway: access is usually turned on automatically within a few minutes of a successful payment.
- Direct UPI payment with screenshot: we check the payment by hand, usually within a few hours during support hours (Monday to Saturday, 10 AM to 7 PM IST).
- If your access is not active within 24 hours of payment, please contact us. We will fix it or refund you as explained in our Refund and Cancellation Policy.
4. Delivery charges
There are no shipping or delivery charges. The price shown on the Pricing page or product page is the full price you pay.
5. Did not receive access?
- Log out and log in again with the email you used at checkout.
- Check My Dashboard or the marketplace section for the product.
- If it is still missing, send us your registered email and payment ID or UPI transaction ID.
6. Contact
- Email: support@geniusguru.in
- WhatsApp: +918273567428
- Operated by: Vipin Kumar, Chitaoli, Firozabad, Uttar Pradesh 205135, India